Bug in Conditional Login in Copying Value into Value used by Square Payment Widget

Hi,

I think I'm experiencing a bug with the Square Payment Widget and conditional logic.

Essentially my form has a two button option, pay full amount or pay deposit. I have two conditionals: If "full amount" is selected, copy the full amount value into the "Total Due Now" field. If "deposit" is selected, copy 50 in to the "Total Due Now" field. The Square Payment widget is getting the price from the "Total Due Now" Field.

On initial selection of the full amount/deposit option, the value is properly copied into the Square payment widget. But if you toggle the full amount/deposit option back and forth, the Square Payment Widget does not properly update. It remains with the $50 deposit value.

Is this a known bug? If so, is there a known workaround?

Thanks

Hi Moose,

Thanks for reaching out to Jotform Support. Since, when user choose Credit Card as payment method the Square will be shown and based on Formula it picks the value from Total Due Now, in order to change the value in Square you'll have to hide and show the square payment method, which can be done by choose E-Transaction and then choosing back credit card. Alternatively, you can also disable field to choose Deposit or full payment once user choose his payment method. It is really easy to disable a field conditionally, let me show you how:

1. In Form builder, select Settings at the top.

2. In the menu that opens on the left side of the page, click on Conditions.

3. Click on + Add condition and choose Enable/Require/Mask field.

4. Set condition as below picture:

We also have a guide about How to Enable or Disable Fields Using Conditional Logic that you can check out. Reach out again if you have any other questions.

Great the first option worked thanks. I can't do the second option in case they accidentally picked the wrong one

Hi mooselakegospelcamp,

I went ahead and cloned your form, toggled back and forth on Deposit and Full Amount, and the Total Amount of Payment was updated correctly on my end. Here is a screencast of my results:

Do you still need help with this? If so, can you give us more details on what you're trying to achieve, so that we can help you better?

Let us know if there is anything else we can do for you.

Hi,

Yes it's working because I added this condition that hides and shows the square widget every time an item is selected.