Forms showing form over quota error

  • Lovemachine
    Asked on September 2, 2024 at 3:17 PM

    2 of my forms say "Form over quota" after scanning our qr code. I have deleted old forms to alleviate the total GB we were using. So I'm not sure why I'm getting this message.


    Thank you for your assistance

  • Christine JotForm Support
    Replied on September 2, 2024 at 3:27 PM

    Hi Lovemachine,

    Thanks for reaching out to Jotform Support.  I see all your limits are in good standing. I've cleared your form cache. Can you log out, log in and try accessing the forms again?

    Once we hear back from you, we'll be able to help you with this.

  • Lovemachine
    Replied on September 2, 2024 at 3:36 PM

    Hi Christine,


    Seems like that worked. Thank you!

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