Form is disable due to monthly submission limit

  • john.thobejane
    Asked on September 2, 2024 at 7:40 AM

    Hi

    How's my form Disabled in the new month?

  • Joeni JotForm Support
    Replied on September 2, 2024 at 8:07 AM

    Hi John,

    Thanks for reaching out to Jotform Support. I checked your account and can see that no form is connected to the account. Can you please share the Form URL of the affected form with us so we can better understand what is going on?

    Once we hear back from you, we'll be able to help you with this.

  • john.thobejane
    Replied on September 2, 2024 at 3:09 PM

    Here is the form url

    https://form.jotform.com/Ojaytee/ReaAhaApplication

  • Allan Brian JotForm Support
    Replied on September 2, 2024 at 3:27 PM

    Hi John,

    Thanks for reaching out to Jotform Support. Upon checking your form is now working and you have successfully cleared your usage limit. I also cleared your forms cache.

    Form is disable due to monthly submission limit Image 1 Screenshot 20

    Keep us updated and let us know how it goes.

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