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Robert_SchiffAsked on August 30, 2024 at 4:38 PM
I have two old forms that require the HIPPA upgrade and I can not delete the two forms. Can you delete these two old forms since I am not using them. Thanks...
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Gian_D JotForm SupportReplied on August 30, 2024 at 4:40 PM
Hi Robert,
Thanks for reaching out to Jotform Support. Can you send us the link to your two forms for us to investigate it?
Once we hear back from you, we'll be able to help you with this.
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Robert_SchiffReplied on August 30, 2024 at 4:55 PMI can not since they are greyed out…

Thanks..
Rob Schiff
Transformation | Integration Coach
The Transformation Hub
Austin Texas
Office - 512-270-0473
Cell - 949-683-9875
Email - rob@robschiff.com
Website/Social - https://linktr.ee/thetransformationhub.world
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Paolo JotForm SupportReplied on August 30, 2024 at 5:28 PM
Hi Robert,
I checked your account, I was able to see the two forms that you want to delete. the Forms are TTH/Susan Medical Intake Form 7-25-2022 and Clone of The Transformation Hub Long Intake Form 8-2-2022. Confirm if this are the forms that you want deleted. Note that the forms are currently unavailable.
Once we hear back from you, we'll be able to move forward with a solution.
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Robert_SchiffReplied on September 2, 2024 at 10:45 PMThat is correct. Please delete those two forms.
Thanks..
Rob Schiff
Transformation | Integration Coach
The Transformation Hub
Austin Texas
Office - 512-270-0473
Cell - 949-683-9875
Email - rob@robschiff.com
Website/Social - https://linktr.ee/thetransformationhub.world
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Mary JotForm SupportReplied on September 2, 2024 at 11:07 PM
Hi Rob,
Please allow me some time to check this with the relevant team, I will get back to you with an update.
In the meantime, let us know if you have any other questions.
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Mary JotForm SupportReplied on September 3, 2024 at 2:14 AM
Hi Rob,
I checked and see that the HIPAA required forms were already enabled. You can now delete them on your My Forms page.
Let us know if you have any other questions.
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Robert_SchiffReplied on September 3, 2024 at 6:35 PMThanks for the help. Forms deleted. You can close the case...
Thanks..
Rob Schiff
Transformation | Integration Coach
The Transformation Hub
Austin Texas
Office - 512-270-0473
Cell - 949-683-9875
Email - rob@robschiff.com
Website/Social - https://linktr.ee/thetransformationhub.world
...