Deleting HIPPA Forms

  • Robert_Schiff
    Asked on August 30, 2024 at 4:38 PM

    I have two old forms that require the HIPPA upgrade and I can not delete the two forms. Can you delete these two old forms since I am not using them. Thanks...

  • Gian_D JotForm Support
    Replied on August 30, 2024 at 4:40 PM

    Hi Robert,

    Thanks for reaching out to Jotform Support. Can you send us the link to your two forms for us to investigate it?

    Once we hear back from you, we'll be able to help you with this.

  • Robert_Schiff
    Replied on August 30, 2024 at 4:55 PM
    I can not since they are greyed out…

    Thanks..
    Rob Schiff
    Transformation | Integration Coach
    The Transformation Hub
    Austin Texas
    Office - 512-270-0473
    Cell - 949-683-9875
    Email - rob@robschiff.com
    Website/Social - https://linktr.ee/thetransformationhub.world
    ...
  • Paolo JotForm Support
    Replied on August 30, 2024 at 5:28 PM

    Hi Robert,

    I checked your account, I was able to see the two forms that you want to delete. the Forms are TTH/Susan Medical Intake Form 7-25-2022 and Clone of The Transformation Hub Long Intake Form 8-2-2022. Confirm if this are the forms that you want deleted. Note that the forms are currently unavailable.

    Once we hear back from you, we'll be able to move forward with a solution.

  • Robert_Schiff
    Replied on September 2, 2024 at 10:45 PM
    That is correct. Please delete those two forms.
    Thanks..
    Rob Schiff
    Transformation | Integration Coach
    The Transformation Hub
    Austin Texas
    Office - 512-270-0473
    Cell - 949-683-9875
    Email - rob@robschiff.com
    Website/Social - https://linktr.ee/thetransformationhub.world
    ...
  • Mary JotForm Support
    Replied on September 2, 2024 at 11:07 PM

    Hi Rob,

    Please allow me some time to check this with the relevant team, I will get back to you with an update.

    In the meantime, let us know if you have any other questions.


  • Mary JotForm Support
    Replied on September 3, 2024 at 2:14 AM

    Hi Rob,

    I checked and see that the HIPAA required forms were already enabled. You can now delete them on your My Forms page.

    Let us know if you have any other questions.

  • Robert_Schiff
    Replied on September 3, 2024 at 6:35 PM
    Thanks for the help. Forms deleted. You can close the case...
    Thanks..
    Rob Schiff
    Transformation | Integration Coach
    The Transformation Hub
    Austin Texas
    Office - 512-270-0473
    Cell - 949-683-9875
    Email - rob@robschiff.com
    Website/Social - https://linktr.ee/thetransformationhub.world
    ...
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