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yourhr360coAsked on August 29, 2024 at 8:42 PM
I upgraded and paid $257 on July 5, 2024. My plan did not update
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Waqas JotForm SupportReplied on August 29, 2024 at 9:28 PM
Hi yourhr360co,
Thanks for reaching out to Jotform Support. I checked your account, and it appears that paid account is associated with the same email with some capital letters Y**R**0i**@gmail.com. You can log into your account using this email address.
Let us know if there's anything else we can help you with.