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JuliaAsked on August 29, 2024 at 8:22 PM
Reset password email not working.
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Rene JotForm SupportReplied on August 29, 2024 at 9:01 PM
Hi Julia,
Thanks for reaching out to Jotform Support. When I checked the julia@williamsstrengthllc.com email address, I saw that it is only associated with a guest account. Can you please share with use the username, email address, or the link to a form created from the account that you're referring to?
As soon as we hear back from you, we can move forward with a solution.