Fill in a blank field is not working correctly with conditional logic

Hello -

I am using a fill in the blank field that then maps to an outside system (Airtable). I found a help article (https://www.jotform.com/answers/2684824-connecting-fill-in-the-blank-section-into-jotform) that stated to add another text field question that will update when the fill in the blank is selected. You then hide this text field question and use it to map to Airtable. In my fill in the blank, I have a drop down for a few different options (0, 1-5, 6-10, etc).

My issue: When I select an option in my fill in the blank questions, the text field question does not enter the text correctly. For example, if I select 1-5, it shows in my question as "Please select 1-5 Please Select". I just want it to say 1-5. Please note, I unhide the text field question for testing but plan to hide it. Please advise.

Thank you!

Conditional logic

Hi Michael,

Thanks for reaching out to Jotform Support. I'll need more time to look into this issue. I'll get back to you in this thread when there's any update.

Thank you for your patience.

Hi Michael,

When I tested your form, the same thing happened, so I created a ticket about it and escalated this to our Developers. They will investigate the issue and circle back in this thread when there's any update.

Thank you for your patience.

Hello,

Thank you for your response. Are there any updates?

Thank you!

Hi Michael,

We have not received any updates from our Developer Team. I have reached out to them asking for updates. Once updates are available, we will let you know via this thread.

Let us know if there’s anything else we can help you with.

Hello - are there any updates?

Thank you!

Hi Michael,

There haven’t been any updates yet. I know that it’s taking some time to resolve. I’ve marked this as a Priority and reached out to our Developers again. We’ll let you know as soon as there’s an update.

Thanks for your patience and understanding, we appreciate it.