Integração de WhatsApp não está vindo a notificação

  • Profile Image
    raulstedile
    Perguntado em 9 de novembro de 2025 às 19:27

    Fiz a integração do meu formulário com o WhatsApp para receber notificação a cada novo lead.
    No primeiro dia, funcionou, depois, parei de receber estas notificações.

    Não aparece nenhum erro para mim, apenas nao recebo as mensagens.

  • Profile Image
    Kane Jotform Support
    Respondido em 10 de novembro de 2025 às 01:08

    Hi raulstedile,

    Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I've cloned your form to replicate the issue but everything worked fine on my end. Check out the screenshot below:

    Integração de WhatsApp não está vindo a notificação Image 1 Screenshot 20

    Can you send us a screenshot showing the issue? Our guide on How to Post Screenshots to Our Help Center will help you do that.

    After we hear back from you, we’ll know what’s going on and how to help.

Your Reply