Erro de cache ao tentar atualizar, apesar de espaço disponível

Mobile Offline
1

Message
Boa tarde....está dando erro de cach , mais ainda tenho espaço.....não consigo atualizar

Platform
Android

Appversion
2.12.26

Deviceinfo
User Device: Redmi - 2312DRA50G - Handset - 13

Source
Report

App
Jotform

Hi Clinicamieau2014,

Thanks for reaching out to us. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I've cleared your form caches. Your forms are now refreshed. Currently, the upload space shows 78.05 MB out of 100 MB. You'll need to regularly purge the submission entries from the Jotform Tables to free up the upload space. You can easily delete your trashed submissions in Jotform Tables. Let me show you how:

1. In Jotform Tables, click on the Three Dots icon next to your form title in the tabs.
2. In the Dropdown menu, click on Trashed Entries to open the Trash menu.
3. Then, in the Trash menu on the right, click on the Checkboxes to select the submissions you want to purge. To select all, click on the Select All button.
4. Now, click on Delete Forever, and in the Confirmation window, click on the Delete button to confirm.

To avoid permanently losing submission data, it’s recommended to Download Form Submissions as Excel, CSV, or PDF. Purging deleted submissions will free up your Submission Storage and Upload Space but won’t affect other limits. You can also check out our guide about Account Usage and Limits for more information.

Give it a try and let us know if you need any help.