Mostrando um link com base na resposta do usuário

  • Herisson Costa
    Perguntado em 14 de junho de 2025 às 20:58

    Queria saber se existe a opção de criar um formulário, onde de acordo com o tipo de resposta dos leads, no fim, eu possa encaminhar para um link diferente?

    Nada muito complexo, só uma das perguntas irá decidir para qual link a pessoa será indicado a clicar ou ser redirecionado.

    Mais uma pergunta. Têm essa opção de ao fim do processo o lead ser redirecionado direto para um link? Ou seja, apertou em enviar uma página se abre.


    Obrigado

  • Sheena Jotform Support
    Respondido em 15 de junho de 2025 às 01:05

    Hi Herisson,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question. I understand what you’d like to do, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

    Thanks for your patience and understanding, we appreciate it.

  • Sheena Jotform Support
    Respondido em 15 de junho de 2025 às 01:39

    Hi Herisson,

    You can display a URL or hyperlink based on the user's answer by using conditional logic. Here's how to set it up:

    First, we can add a Paragraph element to your form and include the hyperlink you'd like to show.

    1. In Form Builder, click on Add Element on the left.
    2. Under the Basic tab, click on the Paragraph element. Mostrando um link com base na resposta do usuário Image 1 Screenshot 60
    3. Click on edit text and insert the URL.
    4. Highlight the text then click on the Hyperlink icon.
    5. Insert your link in the URL section, set the preferred text to display, and click on Ok.
    6. Click on the Check icon or the Save button once done. Mostrando um link com base na resposta do usuário Image 2 Screenshot 71

    Now, we can display this text based on the user's selection in the Single Choice field using conditions.

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. Click on Conditions on the left of the page.
    3. Now, click on Add a New Condition and then click on Show/Hide Field. Mostrando um link com base na resposta do usuário Image 3 Screenshot 82
    4. Set the conditions like you see below:Mostrando um link com base na resposta do usuário Image 4 Screenshot 93

    Result:

    Mostrando um link com base na resposta do usuário Image 5 Screenshot 104

    We have a guide on How to Show or Hide Fields Conditionally that you can check out. As for your other question, I've moved that to a new thread. You can check that out here.

    Let us know if you need any other help.

  • Herisson Costa
    Respondido em 16 de junho de 2025 às 21:15

    Thank you very much, that was exactly what I needed

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