Cota de respostas

Estou atingindo a minha cota de respostas mensais, se eu deletar respostas volto a ter mais cotas, ou se deletar todas eu zero e volto a ter cota inteira novamente antes do fim do mês?

Hi dimitriheler,

When you delete a submission, your total submission storage usage will be reduced. Your quota can be defined as number of submissions you can store in your account, so it is different from the monthly submission limit. You can check here if you want to know more about how account limits work.

Ah, certo, deletando respostas eu apenas diminuo a cota usada de armazenamento mas não a cota de envios mensais, correto?

Hello Dimitri,

Thank you for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, yes, that is correct. If you delete a submission, it will only free up your Submission Storage, but your Submission limit remains the same. We also have a guide about Understanding Your Account Usage and Limits that you can check out.

That's it. Let us know if you have any other questions.