Não estão conseguindo acessar meu formulario

excedeu o limite de cota, mas não estou nem perto

Hi controleprotecaoanimal,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, When I checked, our system shows that the account status was still overlimit even if the account limits and usage are all in range. It seems like it did not reset after you deleted submission entries with file uploads, since it's your Upload limit that was reached. I have gone ahead and manually reset it on our end. You should be able to access your forms.

Reach out again if there’s anything else we can do for you.