Remover captcha dos meus formulários

Boa noite, preciso remover o protocolo de RECAPTCH do meu formulário. Utilizo ele no meu contexto de trabalho de uma maneira que o RECAPTCH acaba atrapalhando muito

obrigado

Hi suportebraganca,

Thanks for reaching out to Jotform support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, if a Captcha appears when you submit the form, it’s likely our anti-spam system is triggering it. This happens when multiple submissions come from the same IP address in a short time, so Captcha helps reduce spam. To fix this, try waiting 10–20 minutes before submitting again. You can also refresh your internet connection or use a different IP address to submit the form.

Alternatively, we can whitelist your account to remove the Captcha. Just keep in mind that once your forms are whitelisted, none of your users will see a Captcha during submission. So, if you start receiving spam submissions afterward, we won’t be able to undo the whitelisting, and you’ll need to manually add a Captcha to your forms again.

Keep us updated and let us know if you need any more help.

Hi Lara,

Thank you for your response.

If you could whitelist my account, it would be very helpful for us.

Thanks again!

Hi suportebraganca,

As requested, I’ve gone ahead and whitelisted your account. This action should help resolve the CAPTCHA issues you’ve been experiencing. While CAPTCHA may still appear occasionally due to system-wide protections, its sensitivity should now be significantly reduced on your end.

Reach out again if you need any more help.

gostaria de colocar minha conta na lista de permissões, uso para trabalho eo sistema captcha esta atrapalhando bastante, se poder resolver por gentileza

Hi suportebraganca,

Keep in mind that if a Captcha pops up when you submit the form, it's likely triggered by our anti-spam system. This typically occurs when multiple submissions are made from the same IP address within a short period, as Captcha helps prevent spam. But, as requested, I’ve again gone ahead and whitelisted your account.

Reach out again if there’s anything else we can help you with.