Meu formulário está dando cheio, mas a lixeira está vazia

Meus clientes não estão conseguindo abrir o formulário, está dando memoria cgeia porém o formulário está bem vazio. Poderia recalcular pra mim?

Hi mariliacosta296,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question. Your account appears to be on overlimit status even when your usage is within the limits. I have removed this status from your account, can you check if the issue persists?

Reach out again if you need any other help.