Entradas de assinatura e foto ausentes nas tabelas

I have another account where the same thing happened. The signatures disappeared and the photos also disappeared. But I tried to explain and they didn't understand. But this time it's very important. I can't lose this data because these forms are from a basic sanitation company and we need these photographic files to send for billing. If we can't solve it, I'll lose part of the company's revenue. I'm just reporting it so you understand the degree of complexity of the matter. I need this to be resolved as quickly as possible. I also believe that other people must have faced the same thing I'm going through. I trust the jatforme platform a lot. But we need you to solve this type of problem. Losing data is very complicated. We end up losing trust in the system. I hope you understand me and try to help me as quickly as you can because I need to return these photographic reports for billing.

Hi MRRTAPP,

Do you still have the thread link of this inquiry? If not, can you provide us with another email address or username that your another account might be under, or the URL of a form where the issue happens?

Once we hear back from you, we'll be able to help you with this.