Não consigo guardar mais do que uma resposta offline

  • Voluntas
    Perguntado em 30 de abril de 2025 às 12:14

    Olá, boa tarde.

    Nós somos uma empresa de engenharia que presta serviços em campo (offline). Nós criamos um formulário aqui da Jotform, porém ele apresenta problemas quando usamos offline, pois não conseguimos preencher mais de um formulário sem antes salvar com wifi o anterior.

    Vocês conseguem me auxiliar nisso?

    Tem algum plano que eu assine e tenha essa possibilidade?

    Page URL:

    https://form.jotform.com/250655108971662


  • Vincenzo Jotform Support
    Respondido em 30 de abril de 2025 às 15:02

    Hi Voluntas,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, the Offline Mode works with all our Plans. Also, when using the Offline Mode, you should be able to submit multiple form without having to connect to your Wi-Fi after each submission. Do note that the amount of offline data you can store is based on the amount of storage space available on your mobile device. So, consider checking your mobile device space, since it could be the issue. If that’s not exactly what you’re looking for, can you explain a bit more so we can help you better? 

    Let us know if there’s anything else we can help you with.