Upgrade de plano

  • exactbagbr
    Perguntado em 18 de março de 2025 às 09:11

    Contratei o plano Silver esse mês mas gostaria de fazer o upgrade do meu plano Silver para o plano Gold consigo pagar apenas a diferença? Ou é necessário pagar o valor completo do plano Gold?

  • Rene Jotform Support
    Respondido em 18 de março de 2025 às 09:18

    Hi exactbagbr,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, yes, you will just pay the difference if you upgrade your account to a higher plan.

    Let us know if you have any other questions.

  • exactbagbr
    Respondido em 18 de março de 2025 às 10:56

    Como faço para fazer o upgrade do meu plano pagando a diferença?

  • Christopher Jotform Support
    Respondido em 18 de março de 2025 às 10:59

    Hi exactbagbr,

    When upgrading your subscription plan, the unused time on your existing subscription plan will be automatically deducted from the total amount.

    Let us know if there’s anything else we can help you with.