Data storage location

Dzień dobry,

Poszukuję platformy do przeprowadzenia ankiety do projektu naukowego. Chciałabym zapytać, gdzie przechowywane są dane zbierane za pośrednictwem Państwa platformy? Czy są przechowywane na terenie Unii Europejskiej?

Pozdrawiam serdecznie

Natalia Korczak

Hi Natalia,

While we do offer Support in many foreign languages, and we're working hard to add more every day, we don't currently have Polish Support agents who can help you. So I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using.

Now, coming back to your question, regardless of which plan you have, all of your forms are served across a protected 256-bit Secure Socket Layer (SSL) connection that uses a SHA256 Certificate. It's industry-standard protection. For encrypted forms, submissions are encrypted with high-grade RSA 2048 on our user's computers and then transferred and stored securely on our servers.

Jotform’s data servers are co-located in a cloud-based architecture with Google Cloud and Amazon Web Services (AWS). Google Cloud data centers are hosted in Iowa (USA). AWS data centers are located in Frankfurt, Germany (EU), and Virginia (USA). Hosting Jotform on these major cloud platforms also provides us with some extra benefits with the implementation of security-best practices in areas like hardware lifecycle management, physical security, and network infrastructure. Our servers are regularly updated and patched.

We also have an article about Jotform Security Measures that you can check out.

Let us know if you've got other questions.