Inactive Student Survey

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Sunday, January 19, 2025
Inactive Student Survey
Dear student, we noticed that you are not actively participating in your studies. Please take a few minutes to complete the questionnaire below so that Edutel Higher Education can have a better understanding of why you never participated in any/all of the assignments and how we can assist you in getting back on track with your studies.
Name
Gugu Mkhize
Surname
Mkhize
ID Number
731011
Qualification that you are enrolled for
Advanced Certificate in Intermediate Phase Teaching
Please let us know why you are not participating in the qualification.
I don’t have a device/connectivity problem
Please elaborate
It was never easy. The system used I found it not easy to work with.
Edutel Online
Have you logged onto Edutel Online?
Yes
If no, do you know your login details?
Yes
Did you receive your welcome letter with your login details?
Yes
Do you have access to Edutel Online?
Yes
Do you know how to communicate with the lecturers on the chatrooms on Edutel Online?
No
Have you made use of the chatrooms on Edutel Online to express your academic challenges with the lecturers?
No
Connectivity
Do you have internet connectivity?
Yes
Do you have a back
up plan if there i
s no internet conn
ection during the
assignment/exam su
bmission dates?
Yes
Have you made use of the Vodacom Teachers Centres when there is no internet connection in your area?
No
Computer Literacy
Are you computer literate?
No
Have you completed the computer literacy module of Edutel?
No
Do you have former computer literacy qualifications?
Yes
Disability or Learning Barrier
Do you have any disabilities or learning barriers e.g. eyesight, hearing etc.?
No
Do you have any other challenges affecting your studies?
Not that I know ooff
How can we further support you to successfully complete your studies?
By calling me

Thank you for your feedback.

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