Email notification is not working

  • AWolbers
    Gevraagd op 21 april 2025 om 16:09

    In onze mailbox ontvangen wij geen formulieren meer die zijn ingevuld op onze website https://finsekota.com/informatie-vragen/. We weten niet wat de oorzaak kan zijn. Kunnen jullie ons helpen?

  • Jan Jotform Support
    Geantwoord op 21 april 2025 om 20:32

    Hi Awolbers,

    Thanks for reaching out to us for help. I checked the form email notification recipients and both were on our bounce list. That's the reason why you're not receiving the notification email alert.

    I will forward this to relevant team and request to remove it from the bounce list. I’ll get back to you as soon as I can.

    Result: 
    info@bloemendaalprojecten.nl is IN the bounce list

    Reason(s) : bounced (host maildrop3.argewebhosting.nl[145.131.15.50] said: 550 152.160.248.194 is NOT allowed to send mail from hotmail.com. Please see the SPF record, with scope mfrom, identity cor_slager@hotmail.com, and ip 152.160.248.194 (in reply to end of DATA command))

    info@bloemendaalprojecten.nl is NOT in the unsubscribe list


    Result: 
    fred@finsekota.com is IN the bounce list

    Reason(s) : bounced (host maildrop1.argewebhosting.nl[145.131.15.45] said: 550 152.160.248.194 is NOT allowed to send mail from hotmail.com. Please see the SPF record, with scope mfrom, identity cor_slager@hotmail.com, and ip 152.160.248.194 (in reply to end of DATA command))

    fred@finsekota.com is NOT in the unsubscribe list


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