AI Agent: i pulsanti di saluto non vengono visualizzati

salve

ho inserito dei bottoni di navigazione nell'agente "Prisca" nella pagina "saluti" ma questi non si vedono ne sul mio browser ne sul mio smartphone nonostante abbia selezionato il flag Mostra pulsanti

Hi Marco,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I tried viewing your AI Agent and the same thing happened. The Greeting buttons didn't show on my end.

In order to thoroughly troubleshoot the issue you're experiencing, our team would like to clone your AI agent along with its associated knowledge base. By replicating your environment, we can more accurately diagnose the issue and work on a tailored solution. Rest assured that all data will be handled securely and used solely for troubleshooting purposes in line with our strict privacy and security policies. Once the issue is resolved, the cloned AI agent and all associated data will be deleted.

Can you confirm that we have your permission to go ahead with this process? If you have any questions or concerns, we’re here to help.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Hi John,
i solved the issue. It was a not clear command in instruction to my Agent. Fixed it.
Thanks,
M.
________________________________
Da: Jotform <noreply>
Inviato: domenica 1 giugno 2025 14:49
A: Marco Rovatti <marco.rovatti>
Oggetto: Re: bottoni di navigazione
[Jotform] <https:>
[Autoresponder]
Theres a new response on your question:
bottoni di navigazione
Hi Marco,
Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I tried viewing your AI Agent and the same thing happened. The Greeting buttons didn't show on my end.
In order to thoroughly troubleshoot the issue you're experiencing, our team would like to clone your AI agent along with its associated knowledge base. By replicating your environment, we can more accurately diagnose the issue and work on a tailored solution. Rest assured that all data will be handled securely and used solely for troubleshooting purposes in line with our strict privacy and security policies. Once the issue is resolved, the cloned AI agent and all associated data will be deleted.
Can you confirm that we have your permission to go ahead with this process? If you have any questions or concerns, were here to help.
After we hear back from you, well have a better idea of whats going on and how to help.
[Autoresponder]
Answered by
John
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[Jotform Team]
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