Problematiche widget biglietti

  • saz_italia
    Domanda del 19 maggio 2025 alle ore 12:37

    Ancora una volta ci sono problematiche sul widget biglietti

    in questi due form in cui ho molte iscrizioni risultano completamente "vuoti"

    https://eu.jotform.com/build/251175748553363

    ho dovuto disabilitarli per evitare che qualcuno prendesse dei posti non disponibili

    Attendo soluzione

    Cordialmente

    Matteo Sassi


  • Leona Jotform Support
    Risposta del 19 maggio 2025 alle ore 15:16

    Hi Matteo,

    Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, If you're looking for your submissions, you can check the Trashed or Archived entries folders. Let me show you how:

    1. In the Submission Table, click the three dots icon next to the tab title.

    2. From the dropdown menu, check Archived or Trashed Entries. If the submissions are in either of those folders, you can restore them from there.

    Missing Submissions Screenshot 20 Screenshot 10

    We also have the following guides that you can check out:

    Give it a try and reach out again if you have any other questions.