recesso da contratto

Buonasera

per errorre si è rinnovato il contratto con conseguente addebito annuale.

a noi il servizio non serve più

chiediamo il riaccredito dell'importo

al tempo stesso chiediamo il recesso dal contratto

attendiamo riscontro

saluti.

Hi Giovanni,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked your account and I see that it's suspended due to a dispute that you filed. Because of this, your account was not charged and there will be no future charges on the account.

Since you used PayPal for your payment, it is important that you also cancel your Jotform subscription on your PayPal account. Here's the guide on How to Cancel Your PayPal Subscription to Jotform.

Let us know if there’s anything else we can help you with.