Partage des soumissions et possibilité de les télécharger

  • LFB_communication
    Domanda del 19 marzo 2025 alle ore 10:42

    Bonjour

    j'ai partagé les soumissions d'un formulaire en donnant les droits de collaborateur mais je voudrais que la personne avec qui j'ai partagé puisse télécharger les données. Comment faire ?

    Merci

    Nathalie

  • Elton Support Team Lead
    Risposta del 19 marzo 2025 alle ore 13:01

    Hi Nathalie,

    Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, if you want to allow the person you shared the submissions with to download the data, you need to adjust the sharing settings for the table. Here’s how to do it:

    1. Go to Tables and open the table you want to share.
    2. Click on the Share button located at the top-right side of the page.
    3. In the Share Table window, click on the Share Settings link.
    4. Change the privacy options to ensure that the collaborator has the necessary permissions. You can set their role to Collaborator, which allows them to download submissions.
    5. Enable the Print and Download buttons under the Apply Limitations section to allow downloading.

    Once you have made these adjustments, the collaborator should be able to download the submissions in various formats, including CSV, Excel, or PDF. We also have a guide here explaining on how to do that.

    Let us know if you have any other questions.

  • LFB_communication
    Risposta del 20 marzo 2025 alle ore 04:55

    Merci beaucoup !