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Chiara_AntonucciDomanda del 27 dicembre 2024 alle ore 10:12
Mi trovo questo messaggio "Hai superato il limite di spazio di caricamento. Fai l'Upgrade Ora" ma nel mio profilo non ho form attivi, è possibile fare un controllo?
Grazie -
Joeni Jotform SupportRisposta del 27 dicembre 2024 alle ore 10:19
Hi Chiara,
Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I have manually recalculated your upload space storage, and it should be updated now. Can you confirm if it is okay now on your end?
Keep us updated and let us know if you need any more help.