Form language is in Italian when creating conditions

  • Feniarco
    Domanda del 19 luglio 2024 alle ore 09:01

    Ho un problema con la lingua.
    Nelle condizioni del modulo, l'elenco paesi esce in Italiano e quindi Italia è scritto Italia.
    Nel modulo da compilare (online) l'elenco dei paesi esce in inglese e quindi Italy.
    A quel punto la condizione creata non funziona.
    Come posso risolvere?
    Grazie

    Jotform Thread 17069553 Screenshot
  • Chris_L Jotform Support
    Risposta del 19 luglio 2024 alle ore 09:19

    Hi Feniarco,

    Thanks for reaching out to Jotform Support. Our Itlaian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I can see that your form language is English. I tried to replicate the issue, but it seems the language is in English. Take a look at the screenshot below:

    Form language is in Italian when creating conditions Image 1 Screenshot 40

    Can you try to temporarily change the language of your account? Here's how to do it:

    • On your My Forms page, click on your Profile Image/Avatar icon.
    • In the window that opens, click on Settings.
      Form language is in Italian when creating conditions Image 2 Screenshot 51
    • Click on the Edit button on the right of Language.
      Form language is in Italian when creating conditions Image 3 Screenshot 62
    • Select English from the dropdown and click on Save.

    Let us know if you have any other questions.

  • Feniarco
    Risposta del 23 luglio 2024 alle ore 05:25
    Dear Chris,
    thank you for your help.
    I solved the situation.
    Best wishes
    Marco Fornasier

    _________________________________________
    Federazione Nazionale Italiana Associazioni Regionali Corali APS
    33078 S. Vito al Tagliamento (PN) - Via Altan, 83/4 - Italy - Tel. +39 0434 876724
    rete associativa iscritta RUNTS n. 80727
    feniarco.it - info@feniarco.it
    italiacori.it, il sito con cori, direttori e appuntamenti dei nostri associati
    choraliter.it, la nostra rivista web
    associata a
    European Choral Association - Europa Cantat | europeanchoralassociation.org
    International Federation for Choral Music | ifcm.net
    Musica International | musicanet.org
    EAS - European Association for Music in Schools | eas-music.org
    Forum Nazionale per l’Educazione Musicale | forumeducazionemusicale.it
    AGIS - Associazione Generale Italiana dello Spettacolo | agisweb.it
    USPI - Unione Stampa Periodica Italiana | uspi.it

    Da: Jotform <noreply>
    Inviato: venerdì 19 luglio 2024 15:20
    A: info@feniarco.it
    Oggetto: Re: Form language is in Italian when creating conditions



    There’s a new response on your question:
    Form language is in Italian when creating conditions


    Hi Feniarco,
    Thanks for reaching out to Jotform Support. Our Itlaian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.
    Now, coming back to your question, I can see that your form language is English. I tried to replicate the issue, but it seems the language is in English. Take a look at the screenshot below:
    Can you try to temporarily change the language of your account? Here's how to do it:
    · On your My Forms page, click on your Profile Image/Avatar icon.
    · In the window that opens, click on Settings.
    · Click on the Edit button on the right of Language.
    · Select English from the dropdown and click on Save.
    Let us know if you have any other questions.


    Answered by
    Chris_L
    View this thread



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