Would like to change payment method

cambiare metodo di pagamento

Hi monica,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Now, let me help you with your question.

After checking, it looks like you are using PayPal for your current subscription. You will need to cancel the subscription from your PayPal account, and then, you can upgrade your account using a credit card. We also have a guide about How to Cancel Your PayPal Subscription that you can check out.

Let us know if you need more help.