Not receiving the password reset email

Good morning,

I no longer remember my password, I click on forgotten password but I don't receive an email.

how can I proceed?
Thank you

Hi Elisa,

I'm sorry you're having difficulties accessing you account. I checked our logs and found a password reset email that was sent to your email address today at 02:46:16 PST.

If you're not seeing the email in your inbox, can you please check your junk and spam folders? If the issue persists, please whitelist Jotform IP addresses and domains and let us know the results.

Give it a try and reach out again if you're still having problems receiving emails.