Kenapa akun saya diblokir

Kenapa akun saya diblokir

Hi Handisantoso12,

Thanks for reaching out to Jotform Support. Our Indonesian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian , let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I’ve checked your email address, and the account that you're using to contact us isn’t subscribed to any of our paid plans. Can you share any form URL or other email address that could have been used to create an account with Jotform? Or, can you send us the details below to help us locate the account:

1. The last payment amount: 
2. The last transaction date: 
3. The last four digits of your card: 
4. The expiration date of your card: 
5. The type of card (Visa, Mastercard, Amex, etc.): 

If your PayPal account is charged, can you share your PayPal email address? But, if you no longer have access to the email address, you will need to fill out our Jotform Recovery form, make sure that you provide the necessary information, once you fill out the form our relevant team will get back to you.

After we hear back from you, we’ll know what’s going on and how to help.