Aplikasi berjalan lambat

  • pattimuraairforcerun
    Ditanyakan pada tanggal 11 Juli 2024 pukul 11.53

    Proses akses dan edit serta menampilkan menu di halaman dashboard berjalan sangat lambat padahal saya ganti beberapa browser - clear cache and history dan lain-lain tapi tetap tidak berpengaruh dan sangat menghambat pekerjaan saya karena banyak membuang waktu percuma untuk menunggu proses loading. Hal ini baru pertama saya alami. Terima KAsih

  • Mafe_M Jotform Support
    Dibalas pada tanggal 11 Juli 2024 pukul 14.36

    Hi pattimuraairforcerun,

    Thank you for reaching out to Jotform Support. Our Indonesian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I have cleared form cache to refresh the form. I suggest doing the following to see if this will make a difference:

    • Try other devices, like a laptop or desktop computer.
    • Use the Incognito Mode of Chrome or other browsers (i.e., Firefox, Edge) available on your end.
    • Try other browsers available on your end.
    • Clear your browser's cache and cookies. Once you are done, close your current browser session and log in to your account on a fresh browser session.

    Give it a try and let us know how it goes.