The Jotform app is loading very slow.

Kenapa aplikasi jotform saya buka di website berjalan lambat sekali dan terlihat berat?

Hi pattimuraairforcerun,

Thanks for reaching out to Jotform Support. Our Indonesian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, the main reason that the App is running slow is if the Images you're using on the App page size is more than 50MB, definitely it will load very slow.

You can replace the images with small size images to reduce the total page size, and the App should work normally.

Give it a try and let us know how it goes.

no...its not about loading app but my dashboard

Hi pattimuraairforcerun,

We will be addressing your issue on this ticket to avoid confusion. Let us know if there’s anything else we can help you with.