To better serve our Jotform Enterprise customers, we created a new system so you can request support from within your Jotform Enterprise account. Follow the instructions below to create a support request. How to Submit a Support Request...
Our traditional Standard Plans (Free, Bronze, Silver, and Gold) are single-user plans that run on shared servers and come with online-only support. Jotform Enterprise is our only multi-user plan...
Jotform makes it easy for you to get in touch with our Customer Success Managers whenever you need support. Whether you're looking for setup guidance, best practices, or just have a few questions about getting the most out of your experience,...
When you first features that enable HIPAA compliance, you'll need to be aware of some initial differences: Security Integrations Approval Workflows Emails What Else? Security With Jotform Enterprise, your data is encrypted...
As an Admin user, you gain insights into how your Enterprise server is performing. You can monitor the number of submissions received, track form usage, and understand how end-users interact with the forms on your server. The Admin Console...
One of the benefits of Jotform Enterprise is that you can customize your server's logo and color to match your organization's branding and theme. To customize your organization's theme Log in to your Jotform Enterprise account and select...
With Jotform Enterprise, you can choose the widgets and payment gateways to show in your organization's form builder. Hide the widgets and payment integrations your organization doesn't use or disable them in the form builder altogether. To...
Sharing forms in Jotform Enterprise makes it easy to collaborate across your organization. Whether you're granting access to a teammate, or collaborating in real-time, this guide walks you through all the available methods. Sharing a Form as...
You can assign different roles and responsibilities when adding users to your Enterprise server. Each user will have their own login credentials and can customize their settings according to their preferences. Inviting a User by Email...
This guide provides step-by-step instructions on logging in to your Jotform Enterprise account using recovery codes. If you have lost access to your mobile device, this guide will help you regain access quickly and easily. Enter your...
Two-factor authentication (2FA) can bolster security and protect your server by adding an extra layer of protection beyond traditional passwords. Requiring two forms of identification, like a password and mobile device, significantly reduces the...
This guide provides step-by-step instructions on how to generate new security codes for your Enterprise Jotform account. On the Jotform Enterprise dashboard, click on your Profile Avatar in the navigation menu. Click Settings to access...
This guide provides step-by-step instructions on disabling two-factor authentication (2FA) on your Jotform Enterprise account. While logged in to your Enterprise account, click your Profile Picture at the navigation bar. Click...
With Jotform Enterprise, you can enable Single Sign-On (SSO) so users can log in using your organization’s existing credentials. This streamlines access management and adds an extra layer of security. Users only need one set of login details,...
Microsoft Entra ID is an Enterprise identity platform that provides Single Sign-On (SSO), multifactor authentication, and conditional access—making it simple to connect with Jotform. To get started, make sure SSO is enabled on your Jotform...
With Jotform Enterprise, you can easily set up Single Sign-On (SSO) using OneLogin. This lets your team log in with their OneLogin credentials, giving you more control over account access and security. Just connect your OneLogin account, adjust...
Google Single Sign-On (SSO) lets users access multiple applications and services with their Google account—no need to manage separate passwords. With Jotform Enterprise, you can integrate Google SSO to streamline user access and enhance security...
With Jotform Enterprise, you can connect Okta’s Single Sign-On to your forms in just a few steps. To get started, make sure SSO’s enabled on your Jotform Enterprise server and that you have an Okta admin account. Once it’s set up, your team...
Jotform Enterprise gives you the flexibility to customize your server, including the ability to set up a custom sender email using SMTP. Microsoft SMTP is one of the options, offering the simplicity and security of OAuth 2.0 authentication. This...
As a Jotform Enterprise administrator, you can choose to add a custom sender email using Google SMTP. This is one of Jotform's commitments to providing robust tools that elevate your business branding and professionalism. By setting up Google SMTP...
As a Jotform Enterprise administrator, you'll have complete control over your server. You can add and manage users, view and manage forms, and view logs — to name a few. You can also update your server settings, which include the option to add a...
Okta Single Sign-On (SSO) offers a seamless and secure way to manage user authentication across multiple applications, streamlining access and enhancing security. It provides a centralized identity and access management solution designed to...
Jotform's advanced SSO capabilities allow you to configure multiple instances of various SSO providers within your Enterprise Server, offering unmatched flexibility for your organization. Multiple SSOs are advantageous if different teams within...
Single Sign-On (SSO) enables users on your Enterprise Jotform server to log in securely and efficiently using your organization's identity provider. With Jotform's advanced SSO capabilities, you can configure multiple instances of the same SSO...
After enabling Require SSO, your app users must log in to their IDP account to access or use your app. This ensures that users authenticate through a trusted identity provider, significantly reducing the risk of unauthorized access to your app....
Discover how Jotform Government helps state and local governments, public education institutions, and special districts meet additional security requirements and assist with audits through advanced infrastructural and security add-ons. Our robust...
Microsoft Power Automate, formerly known as Microsoft Flow, provides a premier service for business automation by connecting you to the service you use daily. Jotform Enterprise connector, including those with HIPAA-enabled servers, is...
Single Sign-On (SSO) lets users access multiple apps with one set of credentials—but when something breaks, it can slow things down for everyone. Common issues like login errors, misconfigured settings, or security mismatches can sometimes...
With Jotform Enterprise, you can make sure even guest users sign in through SSO. It’s a simple way to keep tighter control over who accesses your forms, especially when you're working with collaborators outside your team. Just enable the setting...
Many Identity Providers (IdPs), including Google, Microsoft Entra ID, OneLogin, and Okta, require the Service Provider (SP) Metadata from your Jotform Enterprise Server to properly configure their custom SAML application settings. This metadata...
When setting up Okta Single Sign-On (SSO), you’ll need to configure Attribute Statements as part of your application settings. These statements tell Okta which user details to pass to your SSO Prefill settings in Jotform Enterprise. They help...
With Jotform Enterprise, you can prefill forms using data from Google SSO. To get started, you’ll first need to set up SAML Attribute Mapping. This ensures user details—like the name, email, and phone number—are passed to your form fields...
When configuring OneLogin Single Sign-On (SSO), setting up Parameters is a crucial step in your SSO application settings—especially when enabling SSO Prefill in Jotform Enterprise. This process ensures that key user attributes, such as name,...
With Microsoft Entra ID SSO Prefill, you must configure the User Attributes & Claims settings to populate user data into your Jotform Enterprise forms automatically. This step ensures a seamless, secure, and efficient form-filling experience by...
In order to set up SSO Prefill for an already configured AD FS Relying Party Trust, please follow the steps below. What would you need? AD FS Server with working SAML 2.0 SAML Application for Jotform Enterprise Management Permissions...
Jotform now has a mobile app dedicated to its Enterprise Customers! Now you can access the admin console from your phone and sign into Enterprise directly. Where to Download Go to the app store from your phone and search Jotform...
