How to Integrate PayPal Standard With Jotform

May 12, 2025

PayPal is a trusted and widely used online payment service that allows users to pay, send money, and accept payments quickly and securely. With support for both instant transactions and authorized payments for future use, it’s a versatile solution for businesses of all sizes.

Jotform offers seamless integration with PayPal Standard, enabling you to sell products or subscriptions, collect donations, and accept custom payments, all directly through your forms using the PayPal Standard gateway.

Integrating PayPal Standard with Your Form

Whether you’re creating a new form or updating an existing one, you can add and set up the Paypal Standard payment field on your form in a few easy steps. Here’s how to do it:

  1. In Form Builder, click on Add Element on the left side of the page.
Clicking Add Form Element in the Form Builder in Jotform
  1. Now, in the Form Elements menu, under the Payments tab, search PayPal Standard and click on it to add it to your form.
Selecting PayPal Standard from the Payments tab in the Form Elements menu in Jotform
  1. Next, in the PayPal Standard Integration window that opens on the right side of the page, set up the following things:
    • PayPal Account — Enter your registered PayPal email address to link your account and start accepting payments.
    • Currency — Choose the currency you want to use. Check out PayPal’s Supported Currencies page for a complete list of those.
    • Payment Type — Choose the type of payment you want to collect: Sell Products, Sell Subscriptions, User-Defined Amount, or Collect Donations.
Selecting PayPal Account, Currency, and Payment Type settings in the PayPal Standard integration in Jotform
  1. As another option, you can also configure these Additional Gateway settings:
    • Show Total Price on the Form — Enable this to display the total amount directly on your form before users are redirected to PayPal.
    • Sandbox Mode — Use this for testing purposes. When enabled, payments are processed using PayPal’s Sandbox environment instead of live transactions. Check out this guide on How to Test your PayPal to learn more about it.
    • Authorization Only — PayPal Standard supports charging customers at a later date. Check out this guide about Enable Payment Authorization to learn more about it.
    • Require Shipment Address — Enable this if you need to collect the customer’s shipping address during checkout.
    • Checkout Language — Set the language for the PayPal Checkout page to match your audience’s locale.
    • IPN Relay URL — Enter a custom Instant Payment Notification (IPN) URL if your workflow requires server-side communication for payment events.
    • Pending Payment Email — Enable this to notify users via email when their payment is marked as Incomplete. Check out this guide about How to Set Up Incomplete Payment Notification to learn more about it.
Accessing Additional Gateway Settings to configure display options, sandbox mode, authorization and other option settings in Jotform
  • Clickable Image Preview — When enabled, product images on your form become clickable, allowing users to preview a larger version before checkout.
  • Show Decimals on the Form — This displays decimal values (e.g., $9.99) on your form, which is useful for precision in pricing.
  • Decimal Separator — Choose whether to use a period (.) or comma (,) as the decimal separator based on your regional formatting.
  • Redirected PayPal Page Style — Enter the name of a custom PayPal page style to match the branding of your business during checkout. This’ll have to be configured within your PayPal account.
  • Checkout Logo — Upload a logo image that’ll be shown on the PayPal Checkout page, helping to reinforce your brand.
  • Checkout Cart Color — Set the background color of the PayPal Checkout cart to visually align with your form or brand theme.
Enabling clickable product images, decimal display, and customizing PayPal checkout settings like logo and cart color in Jotform
  1. Once everything is set for the Sell Products and Sell Subscriptions payment types, click on Continue to move on to with creating products and subscriptions for your payment field. For the User-Defined Amount and Collect Donations payment types, just click on Save at the bottom.
Clicking Continue for Sell Products and Sell Subscriptions payment types, or Save for User-Defined Amount and Collect Donations in Jotform

For the User-Defined Amount and Collect Donations payment types, you can enter a description that’ll be shown under the payment box on your form. You can also suggest an amount and set it as the minimum or get the price from a Form Calculation widget, which is useful when you want to pass a calculated amount to your payment field instead of getting it from users. Check out this guide on How to Pass a Calculation to a Payment Field to learn more about it.

Entering description, suggested amount, and calculation settings for User-Defined Amount and Collect Donations payment types in Jotform

Setting Up PayPal Standard with Reusable Payment Connections

Jotform’s Reusable Payment Connections allow you to set up payment integrations like PayPal Standard and reuse the same configuration on other forms or apps you create, without needing to configure it again. Here’s how to set it up:

  1. In Form Builder, click on Add Element menu on the left side of the page.
Clicking Add Form Element in the Form Builder in Jotform
  1. Now, in the Form Elements menu, under the Payments tab, search for PayPal Standard and click on it to add it to your form.
Selecting PayPal Standard from the Payments tab in the Form Elements menu in Jotform
  1. Then, in the Payment Properties section that opens on the left side of the page, click on the Plug icon.
Clicking on the Plug icon in the Payment Properties section to configure PayPal settings in Jotform
  1. Now, in the PayPal Standard Connection window, click on either Test Mode or Live Mode at the top to select the environment for your payment connection.
Selecting Test Mode or Live Mode in the PayPal Standard Connection window to configure payment environment in Jotform
  1. Next, enter a name in the Connection Name field, and add your PayPal Account Email in the PayPal Account Email field.
  2. Then, click on Connect with PayPal Standard.
Entering Connection Name and PayPal Account Email to connect with PayPal Standard in Jotform
  1. Once your PayPal Standard Account is successfully connected, click on Save at the bottom of the window.
Saving PayPal Standard connection after successful setup in Jotform
  1. Now, in the Payment Connections window, click on the PayPal Standard Connection you’ve just added, and then click on Use at the bottom.
Selecting PayPal Standard connection and clicking Use in the Payment Connections window in Jotform
  1. After that, in the Payment Type Dropdown menu, select what you’d like the payment to be processed for:
    • Sell Products — This is selected by default. Use this to sell physical or digital goods at a fixed price, allowing customers to make a one-time purchase.
    • Sell Subscriptions — Choose this to charge customers on a recurring basis for services, memberships, or other ongoing access.
    • User-Defined Amount — This lets customers enter the amount they want to pay. It’s useful for tipping, custom amount pricing, or flexible payments.
    • Collect Donations — Select this to accept voluntary contributions, commonly used for fundraising, nonprofit support, or charitable causes.
Selecting payment type from the dropdown menu in PayPal Standard settings in Jotform
  1. Then, in the Currency Dropdown menu, select one of the currencies available with the integration. Check out PayPal’s Supported Currencies page for a complete list of those.
Selecting currency from the dropdown menu in PayPal Standard settings in Jotform
  1.  Lastly, set up the rest of your payment configurations:
    • Authorization Only — PayPal Standard supports charging customers at a later date. Check out this guide about Enable Payment Authorization for more details.
    • Require Shipment Address — Enable this if you need to collect the customer’s shipping address during checkout.
    • Pending Payment Email — Enable this to notify users via email when their payment is marked as Incomplete. Checkout this guide about How to Set Up Incomplete Payment Notification for more details.
    • IPN Relay URL — Enter a custom IPN (Instant Payment Notification) URL if your workflow requires server-side communication upon payment events.
    • Checkout Logo — Upload a logo image that will appear on the PayPal checkout page, helping reinforce your brand.
    • Checkout Language — Choose the preferred language for the PayPal checkout page to match your audience’s locale.
    • Checkout Cart Color — Set the background color of the PayPal checkout cart to visually align with your form or brand theme.
    • Redirected PayPal Page Style — Enter the name of a custom PayPal page style to match the branding of your business during checkout. This must be configured within your PayPal account.
Configuring additional settings like Checkout Logo, Language, and Cart Color in PayPal Standard integration in Jotform

And you’re all set! You’ve successfully set up your PayPal Standard Reusable Payment Connection. You can now use this same configuration on any other forms or apps you create.

You may also want to check out these guides about:

Payment Flow for PayPal Standard

The PayPal Standard process the payment through it’s dedicated checkout page. Here’s the overview flow of that:

  1. After your customer click on submit on your form, they’ll be taken to the PayPal Payment Page where they can either log in to their PayPal account to pay or just use a debit or credit card, whichever works best for them.
Customer redirected to PayPal payment page after form submission, with options to pay via PayPal or credit card in Jotform

Notes

  • If you don’t enable Guest Checkout or your PayPal account was created in a country that doesn’t support it, your customers will see a Create Account button instead.
  • The Pay with Debit or Credit Card option only shows up if Guest Checkout is enabled in your PayPal settings, and it’s only available in supported countries like the USA, UK, and Canada. Check out PayPal’s Guest Payments page for more details.
  1. Now, after they’ve chosen their payment option, your customers will be redirected to the PayPal page where they just need to click on Pay Now to complete the payment.
Completing the payment by clicking Pay Now button on PayPal page after choosing payment method in Jotform
  1. Once the payment is successful, PayPal will show a confirmation screen. Your customers will just need to click on Return to Merchant to get your form’s Thank You Message, and that’s it!
PayPal confirmation screen shows, and customer clicks Return to Merchant to view form’s thank you message in Jotform

Pro Tip

Remind your customers to click on Return to Merchant after completing their payment on PayPal. This final step ensures the transaction is properly recorded by both PayPal and Jotform, and helps prevent the submission from being marked as Incomplete.

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