How to Enable SSO Integration

With Jotform Enterprise, you can enable Single Sign-On (SSO) so users can log in using your organization’s existing credentials. This streamlines access management and adds an extra layer of security. Users only need one set of login details, reducing password-related issues and making sign-in faster and more convenient.

Enabling SSO Integration

If you’re the admin of your organization’s Enterprise account, you can enable SSO so users can log in with your company’s identity provider. Getting started is simple—here’s what to do:

1. On your My Workspace page, click on your Avatar/Profile picture in the top-right corner of the screen.
2. Then, in the Dropdown menu that comes up, click on Admin Console to open your Admin Dashboard page.

3. Click on the Settings in the menu on the left to open your Settings Dashboard.
4. Scroll down to the SSO Settings section and toggle on Single Sign-On.
5. Then, in the Provider Name field, enter the name you want users to see on the login page.

6. Now, in the Identity Provider Metadata section fill in these details. You’ll find more info in our Identity Provider Reference Table:
   • Entity ID —Your organization’s unique identifier in your Identity Provider (IdP).
   • SSO URL — The login URL where users are redirected to authenticate via your IdP.
   • Certificate — The X.509 Certificate or the one used to validate authentication requests.
   • SLO URL — The logout URL to redirect users after signing out.

7. Finally, click on Test Connection to make sure everything’s working correctly. If it’s successful, click on Save to apply your SSO settings—and you’re good to go.

Now, once you turn on SSO, you’ll see these extra options under the SSO settings:

• Allow Email Login for Licensed Users — This lets licensed users log in with their email and password too, not just through SSO.
• Require Single Sign-On for Guest Accounts — This makes sure guest users can only sign in through SSO, adding a bit more security.
• SSO SCIM Provision Settings — This helps you automatically manage users by syncing with your identity provider, so you don’t have to update things manually.

Identity Provider Reference Table

Use this table to identify where to find the required SSO configuration fields in your specific IdP: