How to Enable SSO Integration

October 15, 2025

With Jotform Enterprise, you can enable Single Sign-On (SSO) so users can log in using your organization’s existing credentials. This streamlines access management and adds an extra layer of security. Users only need one set of login details, reducing password-related issues and making sign-in faster and more convenient.


Note

You can now let users log in using either Single Sign-On (SSO) or their email and password. You also have the option to require SSO for guest users.

Enabling SSO Integration

If you’re the admin of your organization’s Enterprise account, you can enable SSO so users can log in with your company’s identity provider. Getting started is simple—here’s what to do:

  1. On your Workspace page, click on your Avatar/Profile picture in the top-right corner of the screen.
  2. Then, in the Dropdown menu that comes up, click on Admin Console.
Adding an SSO Provider in Jotform Admin Console by clicking Security from the left menu and selecting Add SSO Provider under the Single Sign-On section
  1. Next, in the menu on the left side of the Admin Console page, click on Security.
  2. Now, in the Single-Sign On (SSO) section, click on Add SSO Provider.
Adding an SSO Provider in Jotform Admin Console by clicking Security from the left menu and selecting Add SSO Provider under the Single Sign-On section
  1. Then, in the Add a SAML SSO Configurationwindow that opens up, fill in these details. You’ll find more info in our Identity Provider Reference Table:
    • Provider Name — Enter the name you want users to see on the login page.
    • Entity ID —Your organization’s unique identifier in your Identity Provider (IdP).
    • SSO URL — The login URL where users are redirected to authenticate via your IdP.
    • Certificate — The X.509 Certificate or the one used to validate authentication requests.
    • SLO URL — The logout URL to redirect users after signing out.
  2. Finally, click on Test Connection to make sure everything’s working correctly. If it’s successful, click on Save Configuration to apply your SSO settings—and you’re good to go.
Filling out the SAML SSO configuration details in Jotform Admin Console, including Provider Name, Entity ID, SSO URL, Certificate, and SLO URL, before testing and saving the connection

Now, after turning on SSO, you’ll see these extra options under the SSO settings:

  • Allow Email Login for Licensed Users — This lets licensed users log in with their email and password too, not just through SSO.
  • Require Single Sign-On for Guest Accounts — This makes sure guest users can only sign in through SSO, adding a bit more security.
  • SCIM Provision Settings — This helps you automatically manage users by syncing with your identity provider, so you don’t have to update things manually.
Viewing additional SSO settings in Jotform Admin Console, including options to allow email login for licensed users, require SSO for guest accounts, and enable SCIM provisioning for automatic user management

Identity Provider Reference Table

Use this table to identify where to find the required SSO configuration fields in your specific IdP:

ProviderEntity IDSSO URLCertificate
Microsoft Entra IDMicrosoft Entra IdentifierLogin URLCertificate
Google SSOEntity IDSSO URLCertificate
OktaIdentity Provider IssuerIdentity Provider
Single Sign-On URL
X.509 Certificate
OneLoginIssuer URLSAML 2.0 Endpoint (HTTP)X.509 Certificate
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