comment faire pour arrêter l'abonnement pris par erreur

comment faire pour arrêter l'abonnement pris par erreur

Hi jotwin81,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I've checked your account and it's under a Starter plan. The Starter plan is free and costs nothing. I've also checked your history and the Bronze plan you purchased on 14 June, has been already refunded. You can check the invoice here. You'll receive the refund within 5-7 business days.

Let us know if you need any other help.