Le titre du formulaire ne s'affiche pas correctement sur Telegram

  • digiwebservices2023
    Demandé le 27 octobre 2024 à 07:50

    Bonjour,


    Lorsque j'envoi le formulaire sur Telegram au lieu d'afficher: "Formation Pratique" il est écrit "Diginomad"

    Voici le lien:

    https://form.jotform.com/232103475662553


    Merci de m'aider s'il vous plait

    Jotform Thread 20525301 Screenshot
  • Ericson_B Jotform Support
    Répondu le 27 octobre 2024 à 08:08

    Hi digiwebservices2023,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I tried this on Telegram and I ran into the same issue. However, when I clicked it, it displayed Formation Pratique. It seems that this should be scraped from Telegram since it's showing the outdated page title. You can get in touch with Telegram about this, or you might consider cloning the form as an alternative. Let me walk you through it:

    1. Go to My Forms and select the Formation Pratique.
    2. Open More on the right and select Clone from the menu.

    Le titre du formulaire ne saffiche pas correctement sur Telegram Image 1 Screenshot 30
    Take a look at the screenshot below to see my results:

    Le titre du formulaire ne saffiche pas correctement sur Telegram Image 2 Screenshot 41
    Let us know if you have any other questions.

  • digiwebservices2023
    Répondu le 27 octobre 2024 à 08:55

    Ok it's perfect thank you Ericson

    The problem it's not in WhatsApp only Telegram

  • Ericson_B Jotform Support
    Répondu le 27 octobre 2024 à 09:02

    Hi digiwebservices2023,

    It appears that this issue is only on Telegram. I also tried sharing your form on Facebook, and Formation Pratique is displayed there as well. Take a look at the screenshot below to see my results:

    Le titre du formulaire ne saffiche pas correctement sur Telegram Image 1 Screenshot 30 I tested your new form on Telegram, and it’s now displaying the correct title.

    Le titre du formulaire ne saffiche pas correctement sur Telegram Image 2 Screenshot 41Let us know if there's anything else we can help you with.

  • digiwebservices2023
    Répondu le 27 octobre 2024 à 09:05

    Many thanks Ericson very helpful

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