Comment se connecter à votre compte Jotform ?

J'ai un problème, je n'arrive pas à me connecter sur mon adresse gmail. En fait j'ai oublié mon mot de passe et j'ai égaré le téléphon avec lequel je me connecte régulièrement, et malgré les tentatives pour réinitialiser le mot de passe je n'arrive toujours pas. On m'écrit impossible de se connecter, je ne sais plus quoi faire. J'ai besoin de votre aide

Hi Machoudou,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked our system and can't pull up an account using your email. Feel free to create an account with this email address. Or can I ask for a link to one of your forms so we can pull up the account? If you're referring to an account with a subscription plan, can you also confirm the following details:

• Name on the transaction:
• Transaction Date:
• Transaction Amount:
• Last 4 digit of the card:
• Expiration date:

Once we hear back from you, we'll be able to help you with this.