Veuillez débloquer mon compte.

Bonjour

Mon compte est bloqué.

Pouvez- vous le débloqué svp.

cordialement

Hi Johnny, 

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Your account was suspended because you’ve got a form named Contrat de Location ZACH & HOME that was flagged as offering a fake service. We understand this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

For us to reactivate your account, we’ll need your permission to delete the offending form. You can create the form again after changing your account email address to a corporate email. 

Once we hear back from you, we'll be able to move forward with this.

Hello,
Euuuuh… This form is for a real service. I purpose for my customer a short term location.
you're talking nonsense.
,
Johnny TRAN
Envoyé de mon iPhone 14 Pro Max
Le 29 août 2024 à 00:02, Jotform <noreply> a écrit :
Your account was suspended because you’ve got a form named Contrat de Location ZACH & HOME that was flagged as offering a fake service. We understand this might not be the case with your form, but we had to act according to the general rule to be in compliance with our <https: /> Terms of Use<https: />.
For us to reactivate your account, we’ll need your permission to delete the offending form. You can create the form again after changing your account email address<https: /> to a corporate email.
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Hi Johnny,

If you believe that your account was suspended in error, we’ll need you to do the following:

• Send us the URL where your form is used.
• Send us a link to your website or proof of affiliation with a legitimate institution.
• Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

Send all of these to reviewers@jotform.com with Thread# 18441231 as the subject, and we’ll let you know the status of your account after we’ve done a thorough review of them.

In the meantime, let us know if you need any other help.