Forms do not load when I preview or publish the form.

Cordial Saludo.

Los formularios no cargan cuando le doy vista previa o publicar. Estoy teniendo problemas.

Hi GERSON ESCANDON,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

Now, let me help you with your question. I noted that your forms do not load in preview or publish mode. I've cleared your form caches; your forms are now refreshed. Can you please check it now to see if the issue is fixed? Can you please try the troubleshooting methods below?

• Please clear your Google Chrome web browser cache.
• Use a different web browser, such as Mozilla Firefox /IOS device.
• Log into your Jotform account.
• Use Google Chrome's incognito mode for testing.

Keep us updated, and let us know if you need any more help.