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juanpablo409Fecha de consulta 1 de septiembre de 2023, 22:21
Hola buenas noches, quisiera cambiar mi nombre de usuario, como lo puedo hacer?, Gracias.
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Mary Jotform SupportFecha de respuesta 2 de septiembre de 2023, 10:08
Hi juanpablo409,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. We will be more than happy to update your username for you. Please suggest 3 different usernames in descending order according to your preference. We will put the first one that we find available.
Special characters and space are Not acceptable. Alphanumeric and underscore ( _ ) are acceptable.
Please note that custom URLs will no longer work once the username is changed, so if you are currently using any, you will need to set it up again.
Once we hear back from you, we'll be able to help you with this.