-
Carola Alejandra Vargas GuzmánFecha de consulta 31 de agosto de 2023, 13:54
Dear
Please your collaboration with support, we spend hours writing without any response and we are having serious problems again.
We are concerned that the contract establishes as their obligation to provide timely support but never have solutions or an immediate response, affecting the operation of the company.
*********************
https://bisaseguros.digital/abonoencuenta
****************
-
Catherine Support Team LeadFecha de respuesta 31 de agosto de 2023, 18:18
Hi Carola,
Thanks for reaching out to Jotform Support. I see that you have an Enterprise account, which means that we have a dedicated Enterprise Support Team to help you. We have a guide that explains how to create a ticket for Enterprise Support here. Please create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly.
Thanks for your patience and understanding, we appreciate it.