Lentitud en mis formatos.

  • Educontij
    Fecha de consulta 30 de agosto de 2023, 13:46

    Hola, buenas tardes.


    Estoy teniendo problemas con mis formatos, mis clientes no pueden abrirlos y está presentando lentitud.

    https://form.jotform.com/211676392669873


    https://form.jotform.co/91358104090855?


    ¿Tienen alguna situación en este momento?


    Agradezco su apoyo.


    Jotform Thread 5484948 Screenshot
  • Educontij
    Fecha de respuesta 30 de agosto de 2023, 14:19

    Hola, buenas tardes.


    Alguna respuesta a mi duda?

  • Sonnyfer Jotform Support
    Fecha de respuesta 31 de agosto de 2023, 2:55

    Hi Educontij,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I tried opening your form and was able to fill it out smoothly. Check out my screencast below to see my results:

    Lentitud en mis formatos Screenshot 20

    Perhaps it is just a temporary issue. Can you please check again? I've cleared your form cache as a precaution.

    Keep us updated and let us know if you need any more help.