Google Sheets integration is breaking

  • OMDENTALLAB
    Fecha de consulta 30 de agosto de 2023, 13:18

    Las integraciones con excel no me estan funcionando bien, cuando las reviso en google a veces veo que no se estan actualizando y me toca eliminar la integración y volver a vincularla,

    Lo que hago con el formulario es llevar un control de ventas, pero me gustaria saber como puedo pasar de la fase de ventas a la fase de cobranza con esa misma información



  • Raymond Jotform Support
    Fecha de respuesta 31 de agosto de 2023, 1:38

    Hi OMDENTALLAB,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    I checked your Orden De trabajo OM DENTAL LAB 2023 form and see that it is correctly integrated with Google Sheets. Our system also indicates that there are no missing submissions from your Jotform table to your Google Sheets spreadsheet. If you often see that your Google Sheets are not being updated, it is possible that the column headings are being changed. Please note that renaming column headings in Google Sheets may break the integration. Also, adding filters in Google Sheets may stop your spreadsheet from updating. To resolve this, simply re-apply the filters in Google Sheets to see the updates.

    Give it a try and let us know if you need any help.