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jpablo.berluqFecha de consulta 29 de agosto de 2023, 17:13
Buenas tardes estimados, mi cuenta actualmente ha llegado al límite de espacio de almacenamiento, en ese sentido quiero hacer una limpieza de dicho almacenamiento, por lo cual les solicito me puedan brindar un reporte de almacenamiento consumido por formulario de preferencia para poder identificar los formularios que mas almacenamiento consumen por favor.
Quedo atento a su respuesta
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Raymond Jotform SupportFecha de respuesta 30 de agosto de 2023, 4:51
Hi Juan,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
I understand you'd like to receive a report of how much each of your forms are using your upload allowance. Unfortunately, this feature is not available yet but you may check your Usage settings for overall details of your account allowances.
To free up space from your account, you'll have to permanently delete attachments or submissions with attachments from your form's table. Let me show you how to do that:
- In your form's table, click on one of your submission's attachment data.
- Upon clicking, there will be two buttons that will appear. The download button and the trash icon.
- Click on the download button to save the file to your computer.
- Then click on the trash icon to delete it permanently.
We also have a guide about How to Download the Submission Files that you can check out.
Give it a try and reach out again if you have any other questions.
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jpablo.berluqFecha de respuesta 30 de agosto de 2023, 13:39
ok, very thanks for your guide!