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  • Fredylt
    Fecha de consulta 28 de agosto de 2023, 13:50

    Buen dia

    me ayudan no estoy recibiendo correos de los formularios generardos


    https://www.jotform.com/build/70288525783870/



    sigo sin tener respuesta y no recibo los formularios en mi correo

  • Marlon_T
    Fecha de respuesta 28 de agosto de 2023, 20:44

    Hi Fredylt,

    Thanks for reaching out to us for help. Unfortunately, our Spanish Support agents are currently busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Our development and technical teams are actively investigating the issue to determine its root cause. We understand the importance of resolving this as swiftly as possible and are dedicating our resources to expedite the resolution process.

    Thank you for your patience and understanding as we look into this further.