Google sheets integration

  • jotformsverw
    Fecha de consulta 18 de agosto de 2023, 9:31
    On the other hand, I am currently encountering challenges with integrations, particularly with Google Sheets integration. Interestingly, I haven't faced any issues with the Calendar integration. Would it be possible for you to provide assistance on this matter as well? I've included the error code below in case it proves helpful. Thank you very much for your support.
  • Karlo Jotform Support
    Fecha de respuesta 18 de agosto de 2023, 12:12

    Hi jotformsverw,

    Thanks for reaching out to Jotform Support. I’m really sorry that this is happening. When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

    Google sheets integration Image 1 Screenshot 30

    Most of the time, removing the Google Sheets Integration and then adding it back solves the issue. Let me show you how:

    1. In Form Builder, on the navigation bar, click on Settings.
    2. Go to Integrations, click on Google Sheets, click on Remove Integration, and click on Yes, Remove!
    3. Click on Google Sheets again, Authenticate your Google Sheets account, click on Create a new Spreadsheet, and click on Save and Finish.

    Google sheets integration Image 2 Screenshot 41

    Here is a guide on How to Integrate Forms With Google Sheets.

    Let us know if there’s anything else we can help you with.