como puedo tener activo el censo

  • hicelamaria
    Fecha de consulta 15 de agosto de 2023, 21:01


  • Sonnyfer Jotform Support
    Fecha de respuesta 15 de agosto de 2023, 21:41

    Hi Hicela,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your form and see that it's been disabled as you've exceeded the monthly submissions limit for the Starter plan which is 100. You can either Upgrade your account to increase your usage limits or wait for the 1st day of next month for the limit to reset. You can also check out our documentation about account usage limits here.

    Let us know if you need any more help.