Recuperar formularios de la cuenta eliminada diego@knlconstructor.net

Estoy experimentando un problema porque eliminé mi cuenta por error. La cuenta estaba a nombre de Diego Pauta y también estaba asociada al correo management@knlconstructor.net. Necesito recuperar los formularios que estaban en esa cuenta, pero no recuerdo la fecha y no fue compartido con nadie. Quisiera saber cuánto tiempo se demoran en responderme y a dónde se van a contactar conmigo para resolver este problema. Estoy solicitando ayuda para recuperar esos formularios urgentes.

Hi KNLManagement,

Thank you for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked our system and found that there are two different accounts associated with your domain. The account under management@knlconstructor.net is currently active but has no forms. However, the account under diego@knlconstructor.net with the username K**_M***gem**t is deleted and contained multiple forms. I've gone ahead and reinstate the deleted account, so it can be access using either the username or email address along with the password.

Let us know if you have any other questions.