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SubusEstimados, tengo consulta con el sistema de Creador de Firmas.
-¿Como puedo anexar los correos para que sean concordantes con los participantes?
-La mayoria de los correos no llegaron a destino.
-¿Es posible guardar y editar el formulario como un registro tipo, que sea posible de modificar en su materia pero que los participantes que deben firmar no puedan alterar esa información?
-¿Es posible alimentar el creador de firmas con la totalidad de los correos que poseo y despues solo seleccionar a aquellos que necesitan firmas? De esta forma asignarles una fila de tal forma que puedan firmar facilmente.
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Raymond Jotform SupportHi Subus,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, in the Sign Builder, after you designate your signers and add signature fields, go to the Send tab. Fill in the signers' names and emails, then go to the Options tab before sending. There, you can add additional email addresses as CC Recipients. These recipients will receive a copy of the document via email. This ensures the emails are aligned with the participants. You can find a detailed guide on how to add CC recipients here.
This can happen due to various reasons such as spam filters, incorrect email addresses, or server issues. Make sure the email addresses are correct and check spam or junk folders. Also, ensure your account is in good standing and not restricted.
Yes, you can create a form template or a document that you can modify on your end, while restricting participants from changing that information. This is typically managed by setting permissions and locking fields that participants need to sign but cannot edit.
Currently, you can input multiple email addresses and assign signature fields accordingly. However, there isn't a direct feature to bulk upload all emails and then select signers by assigning rows. You can add signers individually or via CSV import depending on your workflow.
Let us know if you have any other questions.
 
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