Cuenta comprometida: Solicitud de asistencia por acceso no autorizado

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    Kevin Thompson
    Fecha de consulta 16 de octubre de 2025, 3:02
    The user reports that their account has been hacked and is seeking assistance related to this issue.
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    Aries Jotform Support
    Fecha de respuesta 17 de octubre de 2025, 7:55

    Hi Kevin,

    Thanks for reaching out to Jotform Support. If you are having trouble accessing your Jotform account due to this issue, you can try resetting your password. Resetting your Jotform account password is easy to do. Let me walk you through it:

    1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

    Cuenta comprometida: Solicitud de asistencia por acceso no autorizado Image 1 Screenshot 60

    2. In the window that opens, click on Forgot Password?.

    Cuenta comprometida: Solicitud de asistencia por acceso no autorizado Image 2 Screenshot 71

    3. Enter your email address, and then click on Send Reset Instructions.

    Cuenta comprometida: Solicitud de asistencia por acceso no autorizado Image 3 Screenshot 82

    4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

    Cuenta comprometida: Solicitud de asistencia por acceso no autorizado Image 4 Screenshot 93

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    Cuenta comprometida: Solicitud de asistencia por acceso no autorizado Image 5 Screenshot 104There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

    Additionally, if you are completely unable to access your email account for the password reset, you can consider filling out the Jotform Account Recovery form and our relevant team will notify you after reviewing your request.

    Give it a try and let us know if you have any other questions.

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